PT89 Terms and Conditions — A Guide to Platform Usage You Need to Know

1Acceptance of Terms and Conditions

Welcome to PT89, an online entertainment platform operating under the domain pt89.vin. These Terms and Conditions ("Terms") govern the relationship between PT89 ("we", "Platform") and you as a user or member ("you") who accesses or uses any services provided by PT89.

By accessing the PT89 website, registering an account, making a deposit, using gaming services, or any other features provided by this platform, you are deemed to have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, you are advised not to use the PT89 platform.

PT89 reserves the right to modify, add to, or amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to ensure you remain in compliance with the latest version in effect.

2Membership Eligibility

To register and use PT89's services, you must meet the following eligibility requirements:

• You must be 18 years of age or above at the time of registration and during use of the platform.
• You must be a legally eligible individual to enter into a binding agreement under the laws applicable in your country of residence.
• You are not prohibited or restricted from using online gambling services by any relevant authority.
• You are registering in your own name and not on behalf of any other individual or business entity.
• You may only hold one active account at PT89 at any one time.

PT89 reserves the right to verify your age and identity at any time through the KYC (Know Your Customer) verification process. You are required to provide valid identity verification documents upon request by PT89 to ensure the security of your account and to comply with the platform's compliance requirements.

3Account Registration and Management

Each PT89 user is only permitted to register and maintain one account only. Registering multiple accounts, whether using the same or different identities, is strictly prohibited and may result in the termination of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information. The details you need to provide include:

• Full name as stated on your official identity document.
• An active and accessible email address.
• A mobile phone number registered in your name.
• Exact date of birth.
• A strong and unique password for your PT89 account.

You are solely responsible for maintaining the confidentiality of your account login credentials. PT89 shall not be liable for any loss or damage arising from unauthorised access to your account resulting from your own negligence in safeguarding your login information.

If you suspect that your PT89 account has been compromised or accessed by an unauthorised party, please contact the PT89 support team immediately via live chat, available 24 hours a day.

4Deposit and Payment Methods

PT89 supports a variety of deposit methods that make it easy for Malaysia members to top up their account balance quickly and securely. Accepted deposit methods at PT89 include DuitNow, FPX (internet bank transfer), Touch 'n Go eWallet, Boost, GrabPay, as well as Visa and Mastercard.

PT89 deposit conditions you must comply with:

• The minimum deposit amount for most payment methods is RM 20.
• Deposits must be made using a bank account or digital wallet registered in your own name.
• PT89 does not accept deposits from third-party accounts or funds of unclear origin.
• All deposits are in Malaysian Ringgit (MYR).
• PT89 does not charge any processing fees for deposits. However, your payment provider may apply their own charges.

Deposits credited into a PT89 account are non-refundable except under exceptional circumstances and at the full discretion of PT89. Any deposit refund request will be reviewed by the PT89 finance team and PT89's decision is final.

5Fund Withdrawal

PT89 members may withdraw funds from their accounts at any time, subject to the following conditions:

• Your account must have completed the full KYC verification process before your first withdrawal can be processed.
• Withdrawals must be made to a bank account or digital wallet registered under the same name as your PT89 account.
• The minimum withdrawal amount is RM 50 per transaction.
• PT89 processes withdrawals within 1 to 24 business hours, depending on the chosen withdrawal method and the time the request is submitted.
• PT89 reserves the right to request additional supporting documents for withdrawals exceeding certain limits as part of the platform's security procedures.
• Withdrawals made during public holidays or weekends may take longer to process.

If any rollover requirement or wagering requirement is associated with a bonus you have received, it must be fulfilled in full before a withdrawal is permitted. Please refer to the Bonuses and Promotions section for more details on applicable rollover requirements.

6Bonuses and Promotions

PT89 offers a wide range of bonuses and promotions for both new and existing members as a token of appreciation for their loyalty. Every bonus and promotion offered by PT89 is subject to specific conditions stated in the respective promotional terms.

The general rules applicable to all PT89 bonuses are as follows:

• Each bonus comes with a rollover (turnover) requirement that must be met before a withdrawal is permitted. Rollover requirements vary by bonus type.
• The welcome bonus may only be claimed once by each new member.
• PT89 reserves the right to void any bonus if there is evidence of abuse, fraud, or a breach of promotional conditions.
• Bonuses may not be transferred between accounts or converted directly to cash without fulfilling the rollover requirements.
• PT89 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system through multiple account registrations or other methods will result in all bonuses being voided and the account may be terminated.

For the latest information on promotions currently offered by PT89, please visit the promotions section on the platform or contact the PT89 support team.

7Game Rules

All games available on the PT89 platform, including slots, live casino, fish shooting, and table games, are operated in accordance with their respective game rules as set by the relevant software providers. PT89 uses a certified random number generator (RNG) to ensure the fairness and transparency of every game outcome.

• Players are responsible for understanding the rules of each game before playing.
• Any technical decisions or system disruptions during a gaming session will be resolved based on PT89's system records, which are considered final.
• PT89 is not liable for any losses arising from internet connection interruptions on the player's end.
• Bets that have been confirmed and processed by the system cannot be cancelled.
• The minimum and maximum betting limits for each game are as stated in the respective game interface.

8Prohibited Conduct

To ensure that PT89 remains a safe, fair, and enjoyable environment for all members, the following actions are strictly prohibited:

• Using automation software, bots, scripts, or any technical tools to manipulate games or exploit the PT89 system.
• Colluding with other players to cheat the system or gain an unfair advantage.
• Registering multiple accounts for yourself or on behalf of others.
• Providing false or misleading information during registration or the KYC process.
• Using a PT89 account for any money laundering or other illegal activities.
• Threatening, harassing, or acting abusively toward PT89 support staff or other members.
• Abusing the bonus or promotions system through dishonest methods.

9Account Closure and Suspension

PT89 reserves the right to suspend, restrict, or terminate the account of any member for the following reasons:

• Violation of any provision under these Terms and Conditions.
• Suspected or confirmed fraud, money laundering, or other illegal activities.
• Failure to comply with KYC verification requests within the stipulated timeframe.
• Requests from legal authorities or regulatory bodies.
• Account inactive beyond the stipulated period with no activity.

Members may also request to close their own account at any time by contacting the PT89 support team. In the case of voluntary closure, any valid balance in the account will be processed for withdrawal once all relevant conditions have been met.

PT89 also offers a temporary account suspension option for members who wish to take a break from playing. This is part of PT89's commitment to responsible gaming. To learn more, visit the Responsible Gaming ours.

10Terms Amendment and Applicable Law

PT89 reserves the right to amend, modify, or update these Terms and Conditions at any time in accordance with operational requirements, compliance needs, or relevant changes in law. Any amendments made will take effect immediately upon being published on the PT89 website.

PT89 will endeavour to notify members of any significant changes via in-platform notifications or your registered email. However, it remains your responsibility to review these Terms periodically.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms shall first be resolved through mutual negotiation between both parties before any further action is taken.